Alert: In Loving Memory of Gayla Fuentes

It is with heavy hearts and profound sadness that we share the passing of our dear Practice Nurse, Gayla

Welcome to The Groves Medical Centre, New Malden.


The CQC inspected the Practice 5 months ago, since then we have taken swift action to put new systems and processes in place, and recruit and train our staff. For example, we have recruited a new clinical safety officer to support how we prioritise patients through our digital system, we have already improved how we document around medication, and we have new ways of learning and sharing information between clinical colleagues. We will continue to work through our action plan, with advice and involvement from our Patient Participation Group, and look forward to the next inspection so that we can regain our ‘Good’ rating.

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Groves Health New Malden

Welcome to our new surgery website

If you have any queries regarding the use of Rapid Health, please visit our RapidHealth FAQ page.

16+ ONLY
CLICK HERE to book your appointment or submit an admin request

Rapid Health is open 24 hours, Monday to Thursday and till 6.30pm on Fridays (except bank holidays)

When booking an appointment please only discuss 1 problem per questionnaire.

Test results can be requested via the admin section or by calling our reception team. If you have been sent a message to book a telephone call to discuss your results please call us to book this.

Nurse or Health Care Assistant appointments (Including blood test and cervical screenings) are booked via our reception team.

Please call the surgery on 020 8336 6565 to book the above appointments as well as appointments for under 16’s.

You can also access patient tools for self-booking, self-referral, and self-care via Rapid Health.

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About The Groves

The Groves Medical Centre has been a partnership of GPs since 1930.
With up to twelve GPs, five nurses and a large team of support staff, The Groves, New Malden, is one of the leading family medical centres in Surrey and South-West London.

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Click here to find out more information following our change in CQC rating and where you can direct enquiries

Appointments
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Appointments<br>Information

Prescriptions
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Prescriptions<br>Information

New Patient
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New Patient<br>Registration

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Room

Treatment<br>Room

Wellbeing
Centre

Wellbeing<br>Centre

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the Team

Meet<br>the Team
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In Loving Memory of Gayla Fuentes

30th April 2024
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29th April 2024
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Our Patient Feedback

Anonymous

Dealt with my problem superbly, and made me feel at ease.

Anonymous

Very helpful receptionist.Appointment bang on time.Very skilful, painless blood draw

Anonymous

Appointment easy to book online. Seen promptly and nurse very thorough

Anonymous

Very efficient sign-in process, nurse and doctor were both extremely friendly and professional. Very quick turnaround and on time.

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